Last updated: July 21, 2026
Arlington Home Cleaning LLC (“Company,” “we,” “us,” or “our”) operates arlingtonhomecleaning.com and provides residential and commercial cleaning services in Arlington, Virginia and the greater Northern Virginia area. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or services.
1. Information We Collect
Information You Provide
- Contact details: name, email address, phone number, and service address when you book, request a quote, or contact us.
- Payment information: processed securely through Stripe. We do not store your full card number on our systems.
- Communications: messages sent via our contact form, email, or phone.
Information Collected Automatically
- Usage data: IP address, browser type, pages visited, time spent, and referring URLs via Google Analytics and server logs.
- Cookies: small files stored on your device to remember preferences and improve your experience. You may disable cookies in your browser settings.
2. How We Use Your Information
- Schedule and fulfill cleaning appointments
- Process payments and send receipts
- Respond to inquiries and provide customer support
- Send appointment confirmations, reminders, and follow-ups
- Send promotional emails (you may unsubscribe at any time)
- Improve our website and services
- Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with:
- Service providers: Stripe (payment processing), Google (analytics, maps), and scheduling software providers, each bound by their own privacy policies.
- Cleaning contractors: your name, service address, and appointment details are shared with the assigned cleaning team member to perform your service.
- Legal requirements: if required by law, subpoena, or court order.
4. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations, typically no longer than 7 years for financial records and 2 years for general customer records.
5. Your Rights (Virginia Residents)
Under the Virginia Consumer Data Protection Act (VCDPA), you have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Delete your personal data
- Opt out of targeted advertising or sale of your data
- Obtain a portable copy of your data
To exercise these rights, contact us at support@arlingtonhomecleaning.com. We will respond within 45 days.
6. Security
We implement reasonable technical and organizational measures to protect your information, including SSL encryption, secure payment processing through Stripe, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new “Last updated” date. Continued use of our services after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights:
Arlington Home Cleaning LLC
8401 Mayland Dr #6268
Richmond, VA 23294
📞 (571) 350-0866
✉ support@arlingtonhomecleaning.com