Booking Is the Easy Part
Hiring a cleaner brings questions: who will come, must you stay home, what if something is missed? This post shows what happens at your first visit. It also links to our standard cleaning and deep cleaning pages if you need help picking a service.
You’ll book online and pick your clean type: standard, deep, move-in/out, or repeat. Confirm your address and square footage. Price depends on your home size and condition, so tell us about pets, clutter, or areas needing more work. This helps us quote you right and prevents surprises.
Do You Need to Be Home?
You don’t have to be home during the appointment, but it helps to be reachable by phone or text. The crew might ask about entry, a locked room, or fragile items to check before moving. Many clients leave a lockbox or garage code and go out. For your first visit, it helps to be home for the start so you can show the crew what matters most.
The Walkthrough
When the crew arrives, they’ll do a quick walk through your home. You can tell them what you care about: rooms to skip, pet areas, fragile items, or which room to do first. Now is the time to ask about add-ons like cleaning inside the oven or fridge, since those cost extra.
What Gets Cleaned
The crew will do the service you booked. If choosing between standard clean or deep clean, many pick deep clean if it’s been long since a pro cleaned. This sets a good starting point, and future visits (if you set up repeat service) keep it that way.
After the Clean
Walk through your home when the crew is done. Tell them right then if you want anything done differently next time, not by email a week later. Quick, clear feedback makes the next visit better. If something was missed, let them know so they can fix it now.
Setting Up Ongoing Service
If the first visit is good and you want ongoing service, that’s where you see the biggest gain. Homes cleaned weekly, biweekly, or monthly stay easier to clean because dirt never piles up between visits. Ask about discounts for repeat service when you set up your plan.
Good to Know Before Day One
- Secure or communicate about pets that may be anxious around new people in the home.
- Put away valuables or sentimental items you’d rather no one else handle, not because of trust, but because it’s one less thing to worry about.
- Clear countertops and floors of clutter beforehand so the crew’s time goes toward cleaning, not tidying first.
- Have a way to communicate access instructions (lockbox, code, or a neighbor with a key) if you won’t be home.
We are licensed and insured and based in Arlington. We also serve Ashburn and nearby Northern Virginia areas. When you’re ready, book your first visit online or call 571-350-0866 if you have questions first.